The Mary Portas Guide to Successful Retailing
Transform your business with this bespoke retail course

Mary Portas Guide to Successful Retailing
The Mary Portas guide to successful retailing is an inspirational programme aimed at shop owners and managers that want to see their business succeed and flourish.
Created by Skillsmart Retail in conjunction with the retail guru and television star Mary Portas, this programme covers every aspect of running a retail business. The series of seven master classes are delivered exclusively through the National Skills Academy for Retail’s network of retail skill shops.
The full programme
- Marketing for More Customers
This masterclass will give you the skills to shout about your business on a budget. You will understand what marketing is and how it will benefit your business in all areas.
- You and Your Team
Empower and strengthen your business by learning how to operate as a team.
- Retail Finance and Business Planning
Turning your business idea into a working and profitable model takes skill and acumen.
- Creating Desire
Transport your customers into another world through a well designed shop window.
- Selling and Service Skills
Learn how to create, maintain and sustain a fantastic customer service. Great service equals great profits!
- Buying for Your Customer
Effective buying is a skills and insight. Get it wrong and profits drop, get it right and profits can soar.
- My Shop, My Future
This masterclass will examine the business landscape and how the new nature of retail will effect your business.
Course Dates
To see when our courses will be running view our upcoming courses page.
How to Book
Book your space by calling 01273 667756 (option 2) or email citybusiness@ccb.ac.uk
If you are interested in the other masterclasses please contact us for more information and to be informed of when a particular class might be running at one of our partner colleges.