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Award-winning local book shop praises City College training

15 February 2010

The Book Nook, a children's book shop in Hove which recently won the Best Independent Retailer category in the Brighton and Hove Business Awards, has praised the free training provided through City College Brighton and Hove's Tourism Futures project as making a real difference to their business. Courses that the shop's staff have benefited from include Space Planning, Window Display, Visual Merchandising, Customer Service and Human Resource Management. Tourism Futures is a partnership which is supported by City College, Brighton and Hove City Council and many other organisations within the city. The purpose of the project is to provide training to the Retail and Tourism sectors in Brighton and Hove.

Liz Sampson, Assistant Manager, attended the Window Display course and is currently studying for a NVQ Level 2 qualification in Retail:

City College's Retail Trainer Marcus Pescod at The Book Nook

City College's Retail Trainer Marcus Pescod at The Book Nook

'The course was brilliant because I learnt a lot about how to position things in a customer-friendly way which I could put into practice in the shop. The NVQ has given me a lot of good general knowledge about how things work in retail'.
Vanessa Lewis, co-owner of the shop, adds:

'The lay-out of a children's bookshop is crucial and this training has really helped Liz to build up her confidence and skills. She hasn't got a retail background but her knowledge is a lot wider now. We've all made the most of the training opportunities that we've been offered and we're enjoying a really good relationship with the College.'

For media enquiries, please call Brian Bell, Marketing Communications Officer, on 01273 667788 Ext. 488 or email bb1@ccb.ac.uk website www.ccb.ac.uk

About City College Brighton and Hove: Situated in the heart of Brighton, City College Brighton and Hove has become an international centre of vocational excellence. Every year 2,000 full-time, 10,000 part time, over 500 Higher Education and 250 14-16 year old students as well as many international and European students choose City College as their place of further and higher education training. In addition, the College provides training to over 2,000 businesses via its 'City Business Skills' department which focuses on employer training needs. Offering over 700 courses from basic level right through to business and postgraduate training, City College is working with its partners to develop the workforce of the future.